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Status Future consideration
Categories Social Program Management Platform
Created by Garry Heap
Created on Sep 16, 2022

RELATED IDEAS

Remove Personal Info PII from logs


It recently came to light that PI was leaking into the SPM logs. SOme of this has been traced to OOTB Informationals, for example "Caused by: curam.util.exception.InformationalException: This phone number already exists for FIRSTNAME LASTNAME (32)."


Request is to have a mechanism to disable this being logged (understanding that the message may be a valid thing for the caseworker to see).


Due to this, and related issues, the client has had to disable all access to logs as it is a security risk with the unknown amount of PI going into logs.


This then has the obvious impact of making support/debug etc difficult.


Customer Name Scottish Government, Ontario
Market Segment Eligibility & Entitlement
Type of Request Customer Requirement
Market Opportunity

impact of making support/debug etc difficult.
  • Attach files
  • Garry Heap
    Reply
    |     Feb 24, 2023

    Here is another example, happened again last night during batch run


    [Thu Feb 23 22:00:23 UTC 2023] [servername] [batch.sg.sh] [CustomLoaderBatch] [INFO] ```BATCH CustomLoaderBatch REPORT - 21:58:08.087 INFO StagingID:1859235571 curam.util.exception.InformationalException: This phone number already exists for firstname surname (age).

    at curam.util.exception.InformationalManager.buildAllExceptionsNoTrace(InformationalManager.java:427)

    at curam.util.exception.InformationalManager.buildAllExceptionsNoTrace(InformationalManager.java:394)

    at curam.util.exception.InformationalManager.buildAllExceptionsNoTrace(InformationalManager.java:378)

    at curam.util.exception.InformationalManager.failOperation(InformationalManager.java:222)

    at curam.dynamicevidence.validation.impl.MultiFailOperation.failOperationWithMPO(MultiFailOperation.java:115)

    at curam.dynamicevidence.validation.impl.DuplicateEvidenceAttributeValidator.validateDuplicateAttributes(DuplicateEvidenceAttributeValidator.java:716)

    at curam.dynamicevidence.validation.impl.DuplicateEvidenceAttributeValidator.validateEvidence(DuplicateEvidenceAttributeValidator.java:315)

    at curam.dynamicevidence.validation.impl.DuplicateValidator.validate(DuplicateValidator.java:394)

    at curam.dynamicevidence.validation.impl.DynamicEvidenceValidation.validate(DynamicEvidenceValidation.java:165)

    at curam.dynamicevidence.impl.StandardDynamicEvidenceImpl.validate(StandardDynamicEvidenceImpl.java:704)

    at curam.core.sl.infrastructure.impl.EvidenceController.performValidations(EvidenceController.java:8370)

    at curam.core.sl.infrastructure.impl.EvidenceController.modifyEvidence(EvidenceController.java:4392)

    at curam.pdc.impl.PDCPhoneNumber.modifyPhoneNumberEvidence(PDCPhoneNumber.java:362)

    at curam.pdc.impl.PDCPhoneNumber.modify(PDCPhoneNumber.java:270)

    at curam.core.impl.MaintainConcernRolePhone.modifyPhoneNumber(MaintainConcernRolePhone.java:119)

    at curam.core.facade.impl.Participant.modifyPhoneNumber(Participant.java:1240)

    at curam.core.facade.impl.Person.modifyPhoneNumber(Person.java:6370)

  • CLAIRE MCGAFFEY
    Reply
    |     Nov 9, 2022

    Hi Gary,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:

    • You are requesting an enhancement to provide the ability to specify that certain messages should not be included in system logs in order to help prevent PII from being included in the logs.

    The theme is aligned with our current strategy for our product, and we have accepted your suggestion as a consideration for a future release.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Thank you,

    Sheryl Brenton, SPM Product Management Team

  • CLAIRE MCGAFFEY
    Reply
    |     Sep 26, 2022

    Hi Gary,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.

    Thank you,

    Sheryl Brenton, SPM Product Management Team