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Hi Maribeth,
We understand the business need to create Identification evidence in a Presumptive Eligibility (PE) MHN Application for the customer. Similar to our response to you in http://www.ibm.com/developerworks/rfe/execute?use_case=viewChangeRequest&CR_ID=141541, based on our understanding of this application, we feel this should be a new program type that would utilize the existing Application Case type within which the Identification evidence can be created. We do not feel that a new case type was appropriate to deliver the customer requirements and will most likely result in many further customizations points. Please review the documentation outlined below and let us know if there is some customer requirement that we are not considering or some other reason why the documented approach could not be adapted.
The following is a link to the Intake business guide that describes the full Intake process which is fully supported with the Application case type.
https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.10/com.ibm.curam.content.doc/CommonIntake/ctr_CommonIntakeBusinessGuide.html
The following is a link to the configuration guide for Intake that will include setting up a new program:
https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.10/com.ibm.curam.content.doc/CCIConfiguration/ctr_CCIConfigurationGuide.html
Thank you for taking the time to share your ideas with us. Although we cannot pursue all of the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.
Regards,
Shane McFadden, SPM Offering Management team
You can find more information on the request process here.
Hi Shane,
This has been configured using APPLICATIONCASEADMIN entity only, Please see the attached ApplicationCaseAdmin.dmx file. As the custom case type name is "Presumptive Eligibility (PE) MHN Application Case", we have to non compliantly customize the access restricted ProgramTypeValidationHelper class to add a check in crossEntityValidate() method.
Thank you,
John Coombes
Attachment (Description): As requested.
Hello. Configuration was added to ApplicationCaseAdmin. Please see attached.
Regards,
Maribeth Kane
Hello. I am waiting for the developer to respond to your feedback. Once I have it, I'll provide it here.
Regards,
Maribeth Kane
Hi Maribeth,
In order to evaluate your request, we require that you provide more detail so that we can fully understand your requirements.
As this request looks very similar to http://www.ibm.com/developerworks/rfe/execute?use_case=viewChangeRequest&CR_ID=141541
We would like to ask the same question "It would appear from what's described in this request that this is a customer-specific type of application case and if so, why haven't you configured this using the APPLICATIONCASEADMIN entity?"
Thank you,
Shane McFadden, Cúram SPM Product Management team
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Watson Health
Product family - Cúram Social Program Management
Product - Income Support for Medical Assistance
Component - Functionality
Source - Other
For recording keeping, the previous attributes were:
Brand - Watson Health
Product family - Cúram Social Program Management
Product - Social Program Management Platform
Component - Functionality
Source -
Hi Maribeth,
Thank you for your enhancement request.
We require some further analysis to determine whether or not this enhancement can be considered in a future release.
I will provide another response when our investigation is complete.
Thank you,
Shane McFadden, Cúram SPM Product Management team