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Status Not under consideration
Categories Income Support
Created by Timothy Cozine
Created on Feb 27, 2018

RELATED IDEAS

Duplicates on an IC

The current process the state has to follow to work with a case that has a duplicate member on it is very cumbersome. We would like members who are marked as duplicates to no longer be found eligible by rules with adverse action. We would also like the ability to reassess a case when a person record that is marked as a duplicate is on a case.

Customer Name South Carolina
  • Attach files
  • Timothy Cozine
    Reply
    |     Apr 25, 2019

    Can you please provide us with documentation of what steps should be taken to act on a case with a duplicate. Please provide steps to take action if the RFE is not needed.

  • Guest
    Reply
    |     Apr 24, 2019

    Hi Timothy,

    We have evaluated your request and have determined that it cannot be implemented at this time .

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     May 4, 2018

    Thank you, Timothy. I will set up a call with IBM Lab Services to discuss this RFI along with several others and will then reach out if we need further clarification.

    Thank you,
    Sherry Byerly

  • Guest
    Reply
    |     Mar 9, 2018

    Hi Timothy,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Sherry Byerly, Cúram SPM Offering Management team