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Status Not under consideration
Categories Child Welfare
Created by Amber Ortman
Created on Oct 20, 2020

Ability for Visitation Plan to allow more than 24 hours

Currently the Visitation Plan displays an error when more than 24 hours is selected. The error displayed when a duration of more than 24 hours is selected when creating the Visitation Plan is "The Duration (Hours), 72, must be between 0 and 24.

It is a Business Requirement to for the application to provide the ability to create a Visitation Plan with a duration of longer than 24 hours. We expect the ability to create a Visitation Plan with a Duration of longer than 24 hours.

Please refer to the PMR submitted for this issue: WH00011330

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |
    Jan 22, 2021

    Hi Amber,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:

    When creating a Visitation Plan within an Outcome Plan, a caseworker should be able to enter a duration of longer than 24 hours, as it is important that a caseworker be able to establish a plan within which visitations of longer than a day such as over a weekend period can be logged.

    We acknowledge the benefit of your suggested enhancement however other features are taking a priority in our planning at this time. Although we will not be addressing this item in the near term, your suggestion will be available for future consideration.

    This request will be closed and we will not be taking any further action.

    Thank you for taking the time to share your ideas with us. Although we cannot pursue all of the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |
    Oct 21, 2020

    Hi Amber,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required in order to complete our evaluation, we will send you a request for more information.

    Thank you,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Amber Ortman
    Reply
    |
    Oct 20, 2020

    I attached the steps and screen prints to recreate the error we receive when we are creating a Visitation Plan with a duration of longer than 24 hours.

  • Amber Ortman
    Reply
    |
    Oct 20, 2020

    Attachment (Use case)