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Status Future consideration
Created by Guest
Created on Jul 21, 2016

Method of Receipt' is not recorded for caseworker intake application

Problem title:
No "Method of Receipt" field for Case Worker MAGI Applications.

Problem description:
When a traditional application/IEG is done there is a field to select Method of Receipt. If a MAGI or Streamlined application/IEG is done there is no field to select Method of Receipt . It appears that in the case of MAGI applications all applications are defaulted to Paper for the "Method of receipt".
In NC FAST the "Method of Receipt" field was added to the MAGI application but if the worker enters a method other than Paper it still defaults to paper. It seems that the Curam black box code is causing all method of receipts to be set to paper. It seems that this should still be a field that can be selected in the Case Worker side of the system.

Business impact:
Not recording the correct method of receipt.

Customer Name North Carolina - Dept of Health and Human Services
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  • Guest
    Reply
    |
    Aug 6, 2016

    Hi,

    We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

    Thanks,
    Eloise O'Riordan, Cúram SPM Offering Management team