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Status Future consideration
Categories Social Program Management Platform
Created by Guest
Created on Jul 21, 2016

RELATED IDEAS

Require enhanced Support for Implementation of Custom Determination Comparison Strategies

CER's determination comparison strategy functionality provides the following two strategies OOTB, and it is intended that customers are able to then implement their own strategies as required:
1) Compare eligibility/entitlement data only
2) Compare all user-facing data (which includes eligibility data)

The customer has raised an issue with the fact that they have a requirement for a strategy that compares SOME user facing data (which includes eligibility data), which they have stated they are not able to implement in a compliant manner. There requirement is as follows:
"At the most basic level what we are trying to do is compare two determinations and decide if they are 'the same'. Where our custom definition of 'the same' is not just based on whether eligibility rules and ANY display rules have changed, but rather eligibility rules and SOME IMPORTANT display rules."

We need to consider two potential enhancements: the addition of a new OOTB strategy, and also whether infrastructure enhancements are required to ensure that customers can implement their own strategies in a compliant manner.

Customer Name North Carolina - Dept of Health and Human Services
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  • Guest
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    |     Aug 6, 2016

    Hi,

    We acknowledge that this is a valid enhancement request. It will be considered for inclusion in a future release of the product. Thank you for your interest in the Cúram product.

    Thanks,
    Eloise O'Riordan, Cúram SPM Offering Management team