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Status Future consideration
Categories Child Welfare
Created by Amber Ortman
Created on Jan 23, 2020

RELATED IDEAS

SDM Approval Assignment should display in the Approval Request Tab

Currently when a SDM assessment is submitted for approval it does not indicate the assigned user the Approval Task is assigned to. There is no options for a User to find out which User has been assigned the SDM Approval Task.

It is a Business Requirement to know which user is assigned the SDM Approval Task. We are requesting an enhancement that the Users Name that is assigned the Approval Task will display in the Approval Requests Tab within the SDM assessment. A PMR was initially submitted for this issue and we were advised an enhancement request should be submitted.

Customer Name Saskatchewan - Ministry of Social Services
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  • Guest
    Reply
    |     Aug 13, 2020

    Hi Amber,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:

    You are requesting that when a SDM assessment is completed and requires supervisory approval, that the name of the user to whom the approval task was assigned be displayed within the Assessment so that the caseworker can see which supervisor is currently working on the task.

    The theme is aligned with our current multi-year strategy for our product and we have accepted your suggestion as a consideration for a future release. Not all items under consideration will make it into a release. As plans are confirmed, you will be notified when a specific release includes this enhancement.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Regards,
    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |     Jan 24, 2020

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team