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Status Future consideration
Categories Child Welfare
Created by Amber Ortman
Created on Mar 8, 2017

Duplicate payments are generated for the same provider

Duplicate payments are generated for the same Provider with new automatic Pay Placement type. What is occurring is that changes to placement information results in the creation of an automatic overpayment at the same time that the system is actually sending out the duplicate funds
Duplicate payments are issued for the same provider when back dating placements for the same child with the same time period.
Please refer to PMR 11104999649

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |
    Apr 26, 2017

    Hi Amber,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Karen, Rewalt, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Apr 11, 2017

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Karen Rewalt, Cúram SPM Offering Management team

  • Amber Ortman
    Reply
    |
    Mar 8, 2017

    Attachment (Description): Here are the steps and the screen prints that demonstrate the duplicate payment will generate for the same provider, same child and same timeframe when the provider has already received this payment.