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Status Not under consideration
Categories Universal Access
Created by Guest
Created on Sep 15, 2022

CE needs to support IEG Summary Page Cluster to be collapsed on page load

Currently when IEG Summary page is loaded, all clusters are expanded and the user can manually collapse them.

State of MN requires certain clusters to load collapsed and later the user to be able to manually expand them if needed.

Customer Name State of Minnesota
Market Segment WH Government
Type of Request Customer Requirement
Market Opportunity

The market opportunity for this request is all citizens in the state of Minnesota, who have mobile devices and are submitting an application or renewing through their phone.

Workarounds + Proposed Solution

Currently when the page is loaded on a mobile phone the content is too long and the client is requesting us to break down the summary page into more individual summary pages , which makes the script cumbersome and increases the chance f citizen abandoning applications.

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  • Admin
    Oct 19, 2022

    Hi Boris,

    We have reviewed your enhancement suggestion.

    Based on the information provided, our understanding of your request is as follows:

    • You would like clusters on IEG summary pages to be collapsed by default when the page is loaded instead of expanded.

    Our offering currently provides a way to address this issue. There is a "collapsed-expression" attribute that can be specified on clusters and lists to control whether they are collapsed or expanded by default. This attribute is applicable only to summary pages. The expression must be evaluated to define whether the list is collapsed or expanded in its initial state. If the expression evaluates to true, the list is initially collapsed. If the expression evaluates to false or if the collapsed-expression attribute is not specified, the list is initially expanded.

    For further information see -

    We are closing this request and do not plan to take any further action. If you believe we have misunderstood your request, please respond within 7 days with clarifications.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Thank you,

    Barbara Ridgway, SPM Product Management Team.

  • Admin
    Sep 26, 2022

    Hi Boris,

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.

    Thank you,

    Barbara Ridgway, SPM Product Management Team