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Status Not under consideration
Categories Universal Access
Created by Guest
Created on Oct 16, 2016

RELATED IDEAS

Ability to define functional requirements for elements of screening and application via configuration per programme.

With UA, there is zero flexibility in the process per program. UA requires the ability to define functional requirements for elements of screening and application via configuration per programme. For example - some will want screening, and some will not want screening and will go straight to application stage only.  Some business units will want to save screening for later reference and others will not.  Some will want to apply rules to the application prior to it being processed, and some won't want to apply rules until it is submitted internally.  Next steps page needs to be customisable per program.

Customer Name Singapore, MSF - Singapore
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  • Guest
    Reply
    |     Nov 29, 2016

    Hi Meagan,

    We have evaluated your request and have determined that since it is not likely that we will be able to prioritise this on our backlog in the near future, it should be rejected.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Nov 16, 2016

    Thanks for this information Meagan. We will review and get back to you.

  • Guest
    Reply
    |     Nov 13, 2016

    We have a requirement in Singapore where for one program a citizen cannot apply until they have done their screening, and others where there is no screening at all. For those programs that do have a mandatory screening, there are also different rules around whether the ineligible will stop them from continuing to apply or not.

    This is a similar issue that is raised in 95935 - so perhaps may be a duplicate?

    It would be beneficial if the following elements were configurable per program:
    1. there was a property to remove 'Apply for Benefit' from the UA landing page in same way as triage can be removed.
    2. additional configuration against the program such that a checkbox would be added to ensure that screening must be performed prior to applying for the program
    3. additional configuration against the program such that a checkbox would be added to ensure that the citizen must be eligible for program before they can apply

  • Guest
    Reply
    |     Nov 13, 2016

    We have a requirement in Singapore where for one program a citizen cannot apply until they have done their screening, and others where there is no screening at all. For those programs that do have a mandatory screening, there are also different rules around whether the ineligible will stop them from continuing to apply or not.

    This is a similar issue that is raised in 95935 - so perhaps may be a duplicate?

    It would be beneficial if the following elements were configurable per program:
    1. there was a property to remove 'Apply for Benefit' from the UA landing page in same way as triage can be removed.
    2. additional configuration against the program such that a checkbox would be added to ensure that screening must be performed prior to applying for the program
    3. additional configuration against the program such that a checkbox would be added to ensure that the citizen must be eligible for program before they can apply

  • Guest
    Reply
    |     Oct 19, 2016

    Hi Meagan, In order to evaluate your request, we require that you provide more detail on the enhancement you are requesting. Can you please provide a clear and detailed description of the user problem and explain why this is a problem and what the business impact of the problem is. We need to better understand why configuration per programme is required. Thanks.

  • Guest
    Reply
    |     Oct 17, 2016

    Hi Meagan,

    Thank you for your enhancement request. We require some further analysis to determine whether or not this enhancement can be considered in a future release. I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team