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Status Not under consideration
Categories Provider Management
Created by Guest
Created on May 16, 2016

RELATED IDEAS

Need support for generating Provider Attendance payments in batch mode

Problem description and business impact 1) OOTB payments processing reassesses the Provider Attendance product delivery case each time a Roster Line Item is approved. When several Roster line items across all providers are submitted around the same time, this could result in a huge number of reassessments being triggered. This would adversely impact the performance of the online application as each reassessment triggers a new deferred process. 2) Significant custom processing needs to happen (related to funds management) on the completion of payment processing for each Roster Line Item. Adding these on the back of reassessments would further impact the performance of the online application, NC FAST's implementation of Curam Child Care would make use of Provider Attendance payments to pay child care providers. The submission of Roster Line Items by all the providers are expected to be concentrated towards the end of each month for payment towards services provided in the previous months. NC would need support for generating the provider payments in batch mode for the following reasons, 1) OOTB payments processing reassesses the Provider Attendance product delivery case each time a Roster Line Item is approved. When several Roster line items across all providers are submitted around the same time, this could result in a huge number of reassessments being triggered. This would adversely impact the performance of the online application as each reassessment triggers a new deferred process. 2) Significant custom processing needs to happen (related to funds management) on the completion of payment processing for each Roster Line Item. Adding these on the back of reassessments would further impact the performance of the online application, NC would require a Provider Attendance batch (or a set of batches) which would, 1) Reassess each Provider Attendance product delivery case once for all Roster Line Items that were approved on that day 2) Provide hook points to add custom post processing on the generation of Financial Component corresponding to each Roster Line Item.

Customer Name North Carolina - Dept of Health and Human Services
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  • Guest
    Reply
    |     Sep 7, 2016

    Hi Kelli,

    We have evaluated request 1 and have determined that it cannot be implemented at this time as it does not align with our current roadmap strategy and it is therefore not something that we plan to address in-product.

    However on request 2 (provide hook points), we would require more information on this before assessing it further. We would need to know what details you expect here and what kind of post processing is intended.
    Could you please submit this request via a new RFE as this is separate to request 1.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management tea

  • Guest
    Reply
    |     May 18, 2016

    Thank you for this enhancement request. We will evaluate this request.