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Status Future consideration
Categories Social Program Management Platform
Created by Guest
Created on Dec 1, 2017

RELATED IDEAS

Closed tabs should not appear when a browser is closed instead of logging out manually

AMS customer is using Kerberos Single Sign On(SSO) to login to Curam application instead of Curam login screens. They don't have a logout button. They just close the browser when they are done as there is no log out button.

We observed the below behavior in Curam
* Login (SSO) to Cúram as Case Worker and open some tabs.
* Close all the open tabs and close browser (IE) as well.
* Close the browser instead of logout as logout feature is removed from AMS application.
* Login (SSO) again. Some tabs are still open which were closed in previous login.

Expected:
If the browser was closed(instead of manual logout), all the closed tabs should not appear, when we login again.

Actual:
If the browser was closed(instead of manual logout), all the closed tabs appear when we login again.

Analysis:
We changed the setting of tabSessionUpdateCountThreshold(added this in
ApplicationConfiguration.properties) from default value 10 to 1. However, setting this to 1 is not the right solution from performance perspective. We saw that CPU usage went high with just 1 user and in a
multi user environment setting this value to 1 is not preferred.

We need a solution to achieve this.

Customer Name Austria - Arbeitsmarktservice Osterreich (AMS), New Zealand MSD
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  • Guest
    Reply
    |     Sep 28, 2018

    Hi Gopichand,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Dec 13, 2017

    Hi Gopichand,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team