Merative Ideas Portal

Shape the future of Merative!

We invite you to shape the future of Merative, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the Merative team to refine your idea

Help Merative prioritize your ideas and requests

The Merative team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at Merative works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notification on the decision

Some ideas can be implemented at Merative, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.


Merative External Privacy Statement: https://www.merative.com/privacy

Add a new idea Subscribe
Status Not under consideration
Categories Income Support
Created by Guest
Created on Feb 17, 2020

RELATED IDEAS

ABAWD 36 month clock reset

This RFE is to request functionality to integrate this work. ABAWD individuals can only receive 3 months of Food Assistance in a 36 month period, unless meeting an exemption. An ABAWD Assessment (where the caseworker determines if each ABAWD is exempt or not) is key to determine if an individual meets an exemption and, therefore, eligible to receive more than the 3 months.

Currently in SPM, when an active and eligible household that contains an ineligible ABAWD (as they have used their 3 months) transitions into a new 36 month period, the system automatically makes the ABAWD eligible as it see they have not used their new 3 months.

Based on support case WH00010361

Customer Name North Carolina - Dept of Health and Human Services
  • Attach files
  • Guest
    Reply
    |     Aug 12, 2020

    Hi Clay,

    We have reviewed your enhancement suggestion. Based on the information provided, our understanding of your request is as follows:
    * You are requesting the ability for SPM to support ABAWD 36 month clock reset. There should be a manual caseworker step before the member is added back onto the case when the statewide clock resets to a new period.

    The current State request to introduce a manual step, we consider to be a local requirement. We currently do not plan to make an enhancement in the product.

    We are closing this request and do not plan to take any further action. If you believe we have misunderstood your request please respond within 7 days with clarifications.

    Thank you for taking the time to share your ideas with us. We are committed to involving our users in building our product roadmap and appreciate your suggestions.

    Shane McFadden, SPM Offering Management team
    You can find more information on the request process here.

  • Guest
    Reply
    |     Feb 18, 2020

    Hi Clay,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team