FIPPA breaches when caseworkers open and edit Microsoft Word documents

Enhancement request to provide inline viewing of documents OOTB.

Hard Requirements: - No documents left on the system. - Includes whatever documents are opened from C�ram (e.g. doc and pdf)

Customer Problem description: Management on the project are concerned about possible FIPPA breaches when caseworkers open documents (doc and pdf) because such documents may be saved on the caseworkers local computer.

This is a major FIPPA/MFIPPA risk for several reasons:
�Not all workers in an office have access to SAMS or are allowed to access client data, however they all may access the shared machines. If they even see a client�s name, that puts us on a FIPPA breach situation immediately.
�Many offices have interview rooms to see their clients. Those offices may be shared between Social Assistance workers, clerks, Housing Workers, Child Care workers, etc. There MUST be assurance that only users authenticated through the system, via Go-Secure can view or access any client information.
�Letters stored on a local machine are accessible to many people (e.g. IT Help desks) � they have no authority to view or access any client information
�Many offices have an �open concept� approach, where clients have access to workers work spaces. If the information is not safeguarded via a proper means of authentication, there is nothing preventing anyone from viewing, copying, etc that information
�We have audit in the system to ensure that we can track anyone accessing a file or client�s information. When letters get downloaded we lose the ability to guarantee the information is secure. To demonstrate the features in question, we offer the following scenarios in the attached document

This was reproduced using chrome, after logout the downloads folder was not cleared. The client developers who tested this provided details that the cache settings should not be a contributing factor to the issue as C�ram is invoking download.