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Status Not under consideration
Created by Guest
Created on May 16, 2016

System Functionality for Incomplete Applications

-System functionality to support processing of incomplete paper applications. Currently, an application can only be entered if all of the required information is provided on the application. If the application is incomplete, it requires a worker to manually gather the missing information and track it for return. While the application is incomplete there is no way for other workers to tell that an application has been received for the applicant. If the information is not received within the processing period, there is also no way to deny the application except manually by a worker.

Customer Name Minnesota
  • Attach files
  • Guest
    Reply
    |
    Dec 19, 2016

    Hi Sigitas,

    We have previously requested more clarifying information. Because the additional information was not provided within 30 days, this request has been closed.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Oct 26, 2016

    Hi Sigitas,

    In order to evaluate your request, we require that you provide more details including steps and screenshots regarding the current and expected behavior so that we can fully understand your requirements.
    For example is it just the first page of the IEG script where some missing mandatory information is required? See attached screenshot for OOTB example of this on the first page of an application where the mandatory date of birth field was not entered. Note there is the option to 'Save & Exit' an application from the first page once the mandatory information has been entered, this mandatory information should be customisable.

    It has been 30 days since we requested this information and so your request will be closed if we do not get a reply to this message.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Sep 15, 2016

    Hi Sigitas,

    In order to evaluate your request, we require that you provide more details including steps and screenshots regarding the current and expected behavior so that we can fully understand your requirements.
    For example is it just the first page of the IEG script where some missing mandatory information is required? See attached screenshot for OOTB example of this on the first page of an application where the mandatory date of birth field was not entered. Note there is the option to 'Save & Exit' an application from the first page once the mandatory information has been entered, this mandatory information should be customisable.

    If we do not receive this information within 30 days, this request will be closed.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Eloise O'Riordan
    Reply
    |
    Sep 15, 2016

    Attachment (Description)

  • Guest
    Reply
    |
    Jun 3, 2016

    Thank you for your enhancement request. We are currently analysing the requirement and will provide another update when that analysis is complete to confirm whether or not the enhancement will be considered in a future functional release.

    John Sweeney
    Offering Manager - Cúram Social Programs