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Status Delivered
Categories Social Program Management Platform
Created by Guest
Created on May 5, 2016

RELATED IDEAS

There is no mechanism to allow analytics to be gathered in IEG

Customers need a facility to gather analytics about user traffic on IEG script pages. The specific analytics needed are:
- Determine what page in a script users are on.
- Page Header details, caching details, is the page compressed
- Event Tracking - What are visitors doing on the web site?
- Site Speed analysis would be useful i.e. page load times for a variety of factors.

Customer Name New Zealand MSD
  • Attach files
  • Guest
    Reply
    |     Apr 11, 2019

    Hi Sriramganesh,

    We are happy to inform you that your enhancement request has been delivered in the new releases of IBM Cúram Social Program Management, versions 7.0.4.2 and 7.0.6.0.

    To help you to understand how citizens are using your application and where they might be having difficulties, you can now send page view events to an analytics service of your choice.
    From your analytics service, you can understand what pages citizens view, their progress through forms, and monitor any drop-off. You can also collect user contexts such as browser, device, and location. This information can help you to act to improve the citizen's experience.
    More information can be found in the Knowledge Centre, 'What's new in the Universal Access Responsive Web Application': https://www.ibm.com/support/knowledgecenter/SS8S5A_7.0.6/com.ibm.curam.universalaccess.doc/CitizenEngagement/r_CEINST_UA_whatsnew.html

    We hope that this addition to the product will meet your requirements sufficiently.

    I will now close this ticket as delivered.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Aug 24, 2016

    Hi Sriramganesh,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting. IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team
    You can find more information on the RFE process here.

  • Guest
    Reply
    |     Jun 10, 2016

    Creation of RFE from legacy PMR 5,443,999,796