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Status Not under consideration
Categories Social Program Management Platform
Created by Priyabrata Behera
Created on May 3, 2016

RELATED IDEAS

Curam Cache Performance Issue

Problem description and business impact Issue :
The OOTB Curam cache infrastructure is not performing well. The issue is related to synchronisation block in the code. In OOTB the webservice call is done within a synchronised block. The synchronised object is selected using the following algorithm : ------------------------------------------------------------------
lockIndex = key.hashcode() % 10 lockObject = arrayOf10LockObjects.getItem(lockIndex); synchronise(lockObject) { getThrougLoader -> callMSDwebService } ------------------------------------------------------------------

Customer Name New Zealand MSD
  • Attach files
  • Guest
    Reply
    |     Feb 13, 2017

    Hi Priyabrata,

    We have previously requested more clarifying information. Because the additional information was not provided within 30 days, this request has been closed.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Dec 2, 2016

    Hi Priyabrata,

    In order to evaluate your request, we require that you provide more detailed information on the following:
    1) The business problem you are trying to solve/having issues with.
    2) The SPM logic/stack trace/areas which are preventing you from solving this business problem.
    3) A more detailed explanation of the issue.

    If we do not receive this information within 30 days, this request will be closed.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     Jun 2, 2016

    Hi Priyabrata,

    Thank you for submitting this request. We are currently investigating the issue and will provide another response when that investigation is complete.

    Thanks,
    Claire McLoughlin
    Cúram SPM Offering Manager