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Status Not under consideration
Created by Guest
Created on Jan 17, 2019

Curam Support for Voice Recognition Software

There is increase in usage of speech recognizing software among accessibility users in SAMS. Caseworkers having physical disabilities in using keyboard or mouse, make use of Dragon Naturally Speaking software for dictation. As per Curam v7.0.4 pre-requisite document, accessibility section doesn't mention any software related to voice recognition.

As per below WCAG 2.0 guideline, we are raising request for Curam to support Dragon Naturally Speaking software or any other voice recognition software.
Guideline 4.1: Maximize compatibility with current and future user agents, including assistive technologies.

Customer Name Ontario - Ministry of Community and Social Services
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  • Guest
    Reply
    |
    Feb 15, 2019

    Hi Chenduran,

    We have evaluated your request and have determined that it cannot be implemented at this time.

    This IBM Support page (http://www-01.ibm.com/support/docview.wss?uid=swg21671031) contains the statement that 'We currently do not support and have no plans to support any speech to text tools such as Dragon Dictation'.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram SPM product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    Jan 22, 2019

    Hi Chenduran,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team