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Status Not under consideration
Categories Social Program Management Platform
Created by Guest
Created on May 11, 2018

RELATED IDEAS

Provide a mechanism to link ERROR to an ERROR Details Page.

When a user encounters an un-handled exception on the screen, we want the ability to provide an error code on the screen and the error code should be linkable to an external site where the user is provided with workaround/collecting more details and opening a support ticket.

Customer Name North Carolina - Dept of Health and Human Services, New Zealand MSD
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  • Guest
    Reply
    |     Jul 3, 2018

    Hi Chandan,

    We have evaluated your request and have determined that it cannot be implemented at this time.

    Your request may be resubmitted for consideration after 12 months from the date of decline.

    Thank you for your interest in the Cúram product.
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     May 16, 2018

    Hi Chandan,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |     May 14, 2018

    Hi, I believe that here at MSD we have submitted a similar enhancement request before (via PMR system) asking to have an ID for each exception instance to make sure that the particular exception instance can be easily identified in the logs by the reference number