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Status Future consideration
Created by Amber Ortman
Created on Mar 16, 2018

Ability to select multiple Types in an Incident

Currently, users can only choose one 'Type' when creating a New Incident. This does not necessarily reflect real-life situations. There are incidents where more than one "type" of incident is occurring. The system does not allow a worker to multi select more than 1 type value for the incident.
In many situations, a client may fall under multiple Types during a single incident. (For example, A child who 'Attempted - Run' and then caused 'Property Damage' and then got an 'Injury' all at the same time). The inability to select multiple Types and associate them with a single incident is a limitation. The only way to reflect all this information is to create multiple incidents, each with a different Type.

We are requesting an enhancement to have the ability to select multiple Types under the Incident. Refer to PMR 69624 999 649

Customer Name Saskatchewan - Ministry of Social Services
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  • Guest
    Reply
    |
    Nov 1, 2018

    Hi Amber,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development and we have no short term plans to provide this enhancement. However, the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |
    May 8, 2018

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Social Program Management Platform
    Component - Functionality
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Watson Health
    Product family - Cúram Social Program Management
    Product - Child Welfare
    Component - Functionality
    Source -

  • Guest
    Reply
    |
    Mar 22, 2018

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Laura Sanghi, Cúram SPM Offering Management team