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Status Future consideration
Created by Amber Ortman
Created on Dec 14, 2016

SDM Reunification Assessment Print PDF Reports do not Meet CFS needs

The Reunification Assessment print PDF reports do not meet CFS & CRC requirements. Attached are requirements and mock up.

We are reviewing each assessment, and attempting to obtain consistency across all assessments. There are situations where the conversion from the PDF to word created difficulties in alignment and moving items around or font is incorrect. We would encourage you to contact us for any discrepancies, mistakes or for any suggestions you may have that would work better than we recommended. There may have been or be changes that you are incorporating that we are not aware off. We will gladly work with you to obtain the best possible result.
Refer to PMR 89377999649

Customer Name Saskatchewan - Ministry of Social Services
  • Attach files
  • Guest
    Reply
    |
    Sep 15, 2017

    Hi Amber,

    We acknowledge that this enhancement request has been accepted for consideration. It may not be delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Laura Sanghi, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Jul 12, 2017

    Thank you very much for your feedback. We very much appreciate the time you've given to help us with this issue. We are looking into this and will respond again shortly. Thank you.

  • Amber Ortman
    Reply
    |
    Jun 28, 2017

    Attachment (Description): Please refer to the updated requirements document named Reunification assessment PDF requirements V3.00

  • Amber Ortman
    Reply
    |
    Jun 23, 2017

    The documents have been sent in include the mock up for the assessment PDF's. When we were preparing the mock ups we used word and this document was saved as a pdf, The document has the PDF to Word and this should say Word to PDF.

    From the Reunification Assessment PDF requirements V2.00 “There are situations where the conversion from the PDF to word” (Should read) Word to PDF “created difficulties in alignment and moving items around or font is incorrect.”

    Please Refer to the Future State Reunification Assessment V2.00.pdf as this is how we want the PDF to look in the application when opened.


    The issue is that the present PDF format does not meet our need as a business and the documents were also reviewed and approved by NCCD Children's Research Center.

    The Structured Decision Making Assessment PDF's enhancements have been discussed with IBM since 2014. These requirements were sent in as PMR's as per practice at that time. There were conversations with people at IBM, the discussion let to us creating a mock up for each of the assessments with requirements as per IBM's request. A great deal of time and effort has been in invested in creating these mockups.

    From the PMR in June 2015
    PMR -89377,999,649
    6/4/15 5:13 PM
    IBM Watson Health and the Saskatchewan Government Ministry of Social
    Services have arranged to work together on a proof of concept, in which
    IBM would develop reports for the SDM assessments in the child welfare solution.
    This will be done outside of the PMR process, and therefore the PMR may be closed.

    If you have further questions or clarification contact us as we want to assist you in creating a better product for ourselves and other who use the Structured Decision Making tools.

    Thank you



    Larry Houston
    Configuration Analyst/Subject Matter Expert
    Program Effectiveness Unit
    Bus: 306-933-6090

  • Amber Ortman
    Reply
    |
    Feb 1, 2017

    The Assessment PDF's enhancements have been discussed with IBM since 2014. There were conversations with people at IBM, the discussion let to us creating a mock up for each of the assessments with requirements. These requirements were sent in as PMR's as per practice at that time.

    PMR -89377,999,649
    6/4/15 5:13 PM
    IBM Watson Health and the Saskatchewan Government Ministry of Social
    Services have arranged to work together on a proof of concept, in which
    IBM would develop reports for the SDM assessments in the child welfare solution.
    This will be done outside of the PMR process, and therefore the PMR may be closed.

    These documents have been sent in include the mock up for the assessment PDF, we have mock ups for the remaining assessments but want to be ensure we have the process to submit them correct and IBM has an understanding of our request and we have also submitted the requirements in an excel spreadsheet.

    It may be better to have a voice conversation to explain one of the assessments, so that there is an understanding of our requirements

  • Guest
    Reply
    |
    Jan 9, 2017

    Hi Amber,

    In order to evaluate your request, we require further information from you on the issues you are having.

    "There are situations where the conversion from the PDF to word created difficulties in alignment and moving items around or font is incorrect." - It is not clear what exactly you mean here. Can you please describe the problem in more detail with screenshots if that could help us to understand the issues you are having.

    Can you also provide us with the steps you are following after completing the reunification assessment?

    If we do not receive a reply within 30 days, this request will be closed.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Guest
    Reply
    |
    Dec 16, 2016

    Hi Amber,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Eloise O'Riordan, Cúram SPM Offering Management team

  • Amber Ortman
    Reply
    |
    Dec 14, 2016

    Attachment (Use case)