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Status Future consideration
Categories Life Event Management
Created by Guest
Created on Jul 25, 2018

RELATED IDEAS

Case Worker Portal Life Event Wizard

The Minnesota METS client supports 17 life events. Life event changes are reported by the end client every day, but are updated by the case worker. The current process is cumbersome and tedious for case workers. Currently, the case worker records and maintains all life event requests.

MN is requesting an enhancement to the case worker portal to provide case workers with a mechanism to update case information/evidences on an integrated case. The case worker should be able to:

- See all of the currently recorded Integrated case evidences in one glance.

- Update evidences/information in one instance.
- Provide basic data integrity and validation of the case data being entered, to ensure the data being entered is allowed for the evidence/field. For example: Dates, future dating, future end dating, etc… Existing evidence validations should be implemented.

An example of what the client is looking for is a case worker version of the Citizen Portal Change of Circumstance Life Event. Not individual wizards like Address change.

Customer Name Minnesota
  • Attach files
  • Guest
    Reply
    |     Sep 21, 2018

    Hi Kelly,
    The request was automatically closed when it was accepted for consideration on August 27th.
    Regards,
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Sep 20, 2018

    Could you please tell me the status of this request. I'm not sure why the status is closed. Thank you.

  • Guest
    Reply
    |     Aug 27, 2018

    Hi Kelly,

    We acknowledge that this enhancement request has been accepted for consideration.
    Not all parts of the request may be implemented or delivered within the release currently under development however the theme is aligned with our current multi-year strategy and will be considered for a future release.

    IBM may consider and evaluate any RFE Community feedback for this request through activities such as voting.

    IBM will update this request in the future.

    Thank you for your interest in the Cúram product.
    Shane McFadden, Cúram SPM Product Management team

  • Guest
    Reply
    |     Jul 26, 2018

    Hi Kelly,

    Thank you for your enhancement request.
    We require some further analysis to determine whether or not this enhancement can be considered in a future release.
    I will provide another response when our investigation is complete.

    Thank you,
    Shane McFadden, Cúram SPM Product Management team