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Hi Vahida
We have reviewed your enhancement suggestion.
Based on the information provided, our understanding of your request is as follows:
You wish for headers to be incremented by just one level
Whilst we acknowledge the benefit of the suggestion, We do not see any WCAG criteria failure here, as there is no WCAG requirement that highlights we cannot skip heading. There are various conversations within WCAG teams and the wider accessibility community, around the heading level for modals. WCAG does not prescribe the use of H1 or H2 or H3. Actually, in the accessibility community we see a trend recommending the following:
avoid using H1 on dialogs, in favour of using H2 or H3
make sure you are consistent with the heading level you use, to avoid confusion for the end user
On the basis that we consistently use H3 on all our modals we will not be looking to change this in the near term and this request will be closed and we will not be taking any further action.
Thank you for taking the time to share your ideas with us. Although we cannot pursue all the submitted suggestions, we are committed to involving our users in building our product roadmap and appreciate your ideas.
Regards,
Graham McCrindle, CURAM Product Management Team
Hi Vahida,
Thank you for taking the time to share your ideas with us. I must apologise for the fact that this enhancement request has not been reviewed earlier. For some reason this request and two others raised by you in December were routesd to SPAM within the enhancement tool. We were unaware there was such a facility until you raised a query last week with our support team.
We will review the information you have provided and get back to you within 30 days. If additional details are required to complete our evaluation, we will send you a request for more information.
Thank you,
Graham McCrindle, CURAM Product Management Team